formerly University of Missouri-Rolla
Joe Miner’s Self-Service

Joe’SS. You’ve heard about it. You’ve probably even used it. But what is it?

Joe’SS (pronounced “Joe’s”) is short for Joe Miner’s Self-Service. It is a web portal that allows students access to their account information such as course history, online payment options, payment history, billing statements, financial aid information, registration schedule, transcripts and more. It replaced the previous Student Information System at the Missouri University of Science and Technology on January 5, 2004. The University of Missouri System upgraded from version 8.0 to version 8.9 on January 17, 2006. Version 9.0 upgrade is planned for late 2010.

Joe’SS is completely web-based and accessible from anywhere. Simply use your Single-Sign On (same as what you use to access your Missouri S&T e-mail) to login. Students will need to agree to e-Consent to access their financial information and to facilitate communication with the Cashiers and Financial Aid Offices.

 

Frequently Asked Questions:

Still have questions? Contact us via phone (573-341-4181) or e-mail (registrar@mst.edu).

 

 

I’m a new student – how do I setup my Joe'SS account?

New students will receive a SSO ID (Single Sign On) and one-time password from the Admissions Office. After logging in to Joe’SS with the SSO ID and one-time password, click on UM Processes and Reports, then click on Welcome BootStrap Password and follow the on-screen instructions to activate your account and set a new password. After activation, you will have access to your university e-mail and other university online resources. Note - all University-related information and announcements will be sent to Missouri S&T e-mail accounts. If you have any questions about activating your account as a new student, please e-mail applysso@mst.edu.  [top]

 

I’m a former student – how do I get back into my Joe’SS account?

Your Joe’SS access will never expire. If you forgot your login information, use the Forgot Your Password link on the Joe’SS sign-on page. If you have any questions, please contact the Registrar’s Office.  [top]

 

How long will I have access to Joe’SS?

Your Joe’SS access will never expire. If you forget your login information, use the Forgot Your Password link on the Joe’SS sign-on page to reset your password.  [top]

 

What is e-Consent?

When you first log-on to Joe’SS, you must provide consent to do business with Missouri S&T online. If you choose not to provide consent, you will have to do all business with Missouri S&T in person during regular business hours. Once you have decided whether or not to grant consent, you will be re-directed to the sign-on page and you must log-on again to access your information.  [top]

 

How do I find out what holds are on my account?

All holds currently on your account are listed on the right-hand side of the Student Center page in Joe'SS.  [top]

 

How do I change my address?

Your addresses and phone numbers are available in the Personal Information section of the Student Center page in Joe'SS and can be updated by clicking on the available links. See also the Updating an Address video on the Student Training page.  [top]

 

How do I search for and register for classes?

For information on searching and registering for classes, see the Searching for a Class and Enrolling in a Class videos on the Student Training page. Here you can also access the Joe’SS Registration Pamphlet for further details. Current semester information is available on our Class Offerings page.  [top]

 

What is a degree audit and how do I get it?

A degree audit (also called CAPS report) shows the degree requirements that have been satisfied and those that are still unsatisfied. For more information on requesting and interpreting your degree audit, see the video Requesting a Degree Audit on the Student Training page and the document Using Your Degree Audit/CAPS.  [top]

 

How do I access my financial records and make a payment?

For information on accessing your financial records and making payments, see the Financial Account Inquiry and Making a Payment videos on the Student Training page. For further information on your financial account, contact the Cashier’s Office.  [top]

 

What is FERPA?

FERPA is the Family Educational Rights and Privacy Act of 1974, also known as the Buckley Amendment. Statute: 20 U.S.C. 1232g; Regulations: 34CFR Part 99. The intent of the Act is to protect the rights of students and to insure the privacy and accuracy of education records. The Act applies to all institutions that are recipients of federal aid administered by the Secretary of Education. For more information, see our FERPA website. Students can also update their privacy settings through Joe’SS in the Personal Portfolio section of the Student Center page.  [top]

 

Can I use the “Back” button on my web browser?

No, using the Back button to navigate in Joe’SS or on the Course Schedule and Catalog pages may cause you to be logged out and to lose any changes you have made. Use either the left-hand menu or the drop-down boxes at the top and/or bottom of each page to navigate through Joe’SS.  [top]

 

I'm a new staff/faculty member - how do I get access to Joe'SS?

New staff members will need to go through Joe'SS training with the Registrar's Office.  Call 573-341-4181 or e-mail registrar@mst.edu to set up a training session.  New faculty members need to have their departments contact the Registrar's Office to set up security access.  [top]

 

I'm a staff/faculty member - how do I learn how to use Joe'SS?

See the videos and documentation on our Training web pages and for Staff and Faculty.  [top]